Cancellation Policy

We understand that travel plans may change unexpectedly. To ensure a smooth experience for our guests, we have a clear cancellation policy in place. Please review the details below to understand the terms and conditions regarding cancellations, refunds, and rescheduling. If you have any questions, feel free to contact us for assistance.

Standard Cancellation
  • Free cancellation if canceled 7–14 days before check-in.
  • 50% cancellation fee if canceled 3–6 days before check-in.
  • 100% cancellation fee (no refund) if canceled within 48 hours of check-in or in case of a no-show.

 

No-Show Policy
  • If a guest does not check in on the scheduled date without prior notice, the full booking amount will be non-refundable.
 
Early Check-Out
  • If a guest decides to check out earlier than the booked stay, a partial refund may be provided at the discretion of the management.
 
Modifications & Date Changes
  • Changes to booking dates are subject to availability and approval. Additional charges may apply if rates differ on the new dates.
  • Date changes must be requested at least [X days] in advance.
Force Majeure
  • In the event of natural disasters, government restrictions, or unforeseen emergencies, cancellations will be reviewed on a case-by-case basis.
 
Amendments to Terms & Conditions
  • Eagle Wilpattu Villa reserves the right to modify these terms and conditions at any time.
 
Group & Full Villa Bookings
  • Special cancellation terms apply to group bookings or full villa reservations. Please contact us directly for details.
Contact Us

If you have any questions or concerns about this Cancellation Policy, please contact us at:

📍 Address: Wilpattu Road, Wanamalgama, Horuvila, Pahala Maragahawewa

📧 Email: hello@eaglewilpatturesort.com

📞 Phone: +94 76 – 0854495

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